Drive profits and performance with real time feedback
Feedback solutions that are simple to use, proven and immediate.
These smiley face kiosks are the ultimate real-time customer feedback tool. They’ll give you insights as simple or as complex as you need - from a quick smiley face score to more complex customer experience measurement surveys.
How we do it
Fix problems at lightning speed with real-time feedback.
Capture
Choice of device for every situation
Complete flexibility
Tailored to your needs
Unlimited survey changes
Analyse
Real-time dashboard with 24/7 access
Trend analysis
Deep-dive analytics
Live alerts
Improve
Gain actionable insights
Make improvements and measure their impact
Share results quickly
Real-time reporting included as standard
Powerful analytics and live, dynamic dashboard help you keep your finger on the feedback pulse, 24/7. Actionable insights enable you to understand what your customers and employees are thinking. Identify issues, make changes and measure their impact in real-time.
Automatic upload of responses (via 3g or WiFi)
Easy sharing and reporting function
Monitor and manage your service performance 24/7 through intuitive and configurable real-time dashboards
Pinpoint issues in real-time using live alerts, so you can address and resolve service issues straight away
Categorise, quantify and analyse open-ended responses at the click of a button
Get the right insights to the right people to drive business decisions
Make smarter decisions and quickly prioritise improvements that will have the greatest impact.
Which ViewPoint solution is right for you?
ViewPoint Pulse cx kiosks
SIMPLE FEEDBACK | COMPLEX FEEDBACK | TOUCHSCREEN
Plug and play ready - unbox the Pulse and start collecting feedback within minutes.
Flexible solution - ask one question or many, multi-language open feedback, fully brandable and configurable.
Maximise response volumes - the Pulse is slick and engaging giving users an effortless feedback experience.
Free-standing Pulse
Desktop Pulse
Wall-mounted Pulse
ViewPoint Trend cx kiosks
SIMPLE FEEDBACK | COMPLEX FEEDBACK | TOUCHSCREEN
Plug and play ready - plug in the Trend and start collecting feedback within minutes.
Flexible solution - ask one question or many, multi-language open feedback, fully brandable and configurable.
Maximum impact - big kiosk with big screen for high visual impact. Ideal for concourses, conference halls and big spaces with high footfall.
ViewPoint Element cx kiosks
SIMPLE FEEDBACK | COMPLEX FEEDBACK
Plug and play ready - plug in the Element and start collecting feedback within minutes
Flexible solution - ask one question or many, multi-language open feedback, fully brandable and configurable.
Rugged and robust - the Element gives users an effortless feedback experience whilst being extremely robust and weather resistant, making it ideal for outdoor use
Give us a shout
Curious? Dead keen?
We’d love to talk through your situation and see how we can help you take your marketing performance to the next level.
